UX Designer (Contractor)
Google via Adecco New York, NY
- Lead designer for tools that support troubleshooting, remediation, and management of Google's meeting room hardware fleet. Previously a designer for Local Guides, a global community that contributes content to Google Maps. Led email projects that reached millions of Local Guides in 30+ languages, which resulted in record numbers of contributions.
Priceline.com New York, NY
- Lead designer for site-wide products such as sign in and navigation across web and native platforms.
United Airlines Chicago, IL
- Designed end-to-end e-commerce experiences, from shopping on native platforms to checking flight status on airport kiosks. Lead designer for United’s first cross-disciplinary Agile project with c-suite visibility.
Senior Strategy & Experience Consultant
IBM Interactive Experience Chicago, IL
- Prototyped complex consumer transactions for a utilities company. Created user stories, journey maps, and other UX assets for a suite of B2C/B2E mobile apps.
Strategy & Transformation Consultant
IBM Global Business Services New York, NY
- Held roles in project management, business case development, value realization strategy, and QA for software implementations.
Systems Integration Intern
Accenture New York, NY
- Translated business and system requirements into wireframes for a Healthcare Case Management software.